I got the rotary up and running, everything was working fine. Next day I start it up to do a project and rotary is not doing anything, blue light is on, never touched anything, after several attempts I unplugged and plugged back in the cables, any suggestions? Thanks
LP4 rotary not being detected
1 reply
Hi, sorry you're stuck, and thanks for the clear description. We're the forum team, so this is general troubleshooting rather than a guaranteed fix. A rotary that worked one day and does nothing the next is usually a connection or app-state issue, so work through these in order:
- Power the machine fully off, unplug the rotary at both ends, wait about 30 seconds, then reseat each plug firmly until it clicks or seats fully. A slightly loose plug can still light the LED.
- Close the LaserPecker app completely, reopen it, and reconnect to the machine before turning rotary mode on again. Check that the object diameter is still entered.
- Check the app and firmware are up to date. LaserPecker's own help centre has the official steps, so please follow those rather than anything we paraphrase: https://support.laserpecker.net/hc/en-us
- If you have a second cable or port, try it, to rule out a worn lead.
- If it still does nothing, contact LaserPecker support through that help centre. If the rotary is faulty, they handle warranty and replacement.
To help others narrow it down, could you tell us: which rotary you have (roller or chuck), what the app shows when you switch rotary mode on, and whether the roller moves at all when you jog it from the app? Test on scrap material first, not your project piece.